The AquaHawk Blog

A blog about customer portal solutions for utilities.

Article - How to Make a Business Case for Investing in a Utility Customer Portal

Article BusinessCase InvestCustomerPortal9 Ideas for Utility Billing and Customer Service Managers

 

pdf icon   How to Make Business Case for Investing in a Utility Customer Portal (PDF)

 

Introduction

Public trust in your utility happens when the service community believes that its interests are aligned with the interests of your organization. In order to earn and reinforce this trust, utilities have to continually demonstrate that serving customers is a commitment woven in to everything they do.

...
Continue reading
3253 Hits
0 Comments
TOP